Monday, February 5, 2007

PSYCHOLOGY

My profession is psychology. I have never thought that I will study psychology, because I enter to this speciality unexpectible.But this speciality become more and more popular. Psychology is very intersting subject, you gain knowledges about people character, personality, problems and what is more you learn how to communicate with people. I remember what one of my friends told me when I said that I am going to study psychology: he said that it was his dream and you can work in many specialities, because you know how to communicate and how to "turn people to you side" if you need that.Now It's much more easier to know personality and to see if he or she is kind and say true to me.
There are many kinds of psychology. For this day I will choose the business psychology...But as I say you never know what will be later..maybe my opinion will choose. I expect that I graduate university and become a good psychology.I know that you have to interest in this subject read many books, magazines and also try to hear as much as I can at lessons.

QUEUE PSYCHOLOGY

A queue is a waiting line. And nowadays queues are very big problem. You can see queues in the supermarkets, airports, toll booths and so on. As you know if you live in a big city your time always is doubled, because half of your day time you spend in the queues. There is some ways how to choose the quickest queue at the supermarket. Choose a queue which is on the outside. The queue that is surrounded by queues can be jumped onto from each side - but a queue on the end can be jumped onto only from one side. Psychologists find that, as the number of people behind increases, the consumer is in a relatively more positive affective state. For example, when people have to wait at the restaurant, waiter can turn the waiting area into a bar, which also adds to revenue as well as occupying time. Nearly everyone has had the experience of choosing a line at the supermarket or airport, and stood there worrying that he had, indeed, chosen the wrong line. As one stands there trying to decide whether to move, the anxiety level increases and the wait becomes intolerable. This situation is covered by what is known as Erma Bombeck’s Law:
“The other line always moves faster.”
Also psychologists find that uncertain waits are loger than known. For example, clients who arrive early for an appointment will sit contentedly until the scheduled time, even if this is a significant amount of time in an absolute sense. However, once the appointment time is passed, even a short wait of, say, ten minutes, grows increasingly annoying.
So, to sum up, I can say that psychologist, supermarkets, banks owners and other, should try to devise new ways how to reduce people anxiety, when they have to queue.