EMOTIONAL INTELLIGENCE

Emotional literacy is the ability express feelings with specific feeling words, in 3 word sentences. For example, "I feel rejected". If you are interested in working on your emotional literacy, the first step is to start using simple, three word sentences such as these:
I feel sad. I feel motivated. I feel offended. I feel appreciated. I feel hurt. I feel disrespected.
This may feel strange at first, since not many people do this. But it gets easier with time, and as you find other people who you can share your true feelings with.
Here are some of the basic human emotional needs expressed as feelings. While all humans share these needs, each differs in the strength of the need, just as some of us need more water, more food or more sleep. One person may need more freedom and independence, another may need more security and social connections. One may have a greater curiosity and a greater need for understanding, while another is content to accept whatever is told to him. I have found the 10 essential emotional needs:
1) Security — safe territory and an environment which allows us to develop fully.
2) Attention (to give and receive it) — a form of nutrition
3) Sense of autonomy and control — having volition to make responsible choices
4) Being emotionally connected to others
5) Feeling part of a wider community
6) Friendship, intimacy — to know that at least one other person accepts us totally for who we are.
7) Privacy — opportunity to reflect and consolidate experience
8) Sense of status within social groupings
9) Sense of competence and achievement
10) Having meaning and purpose — which comes from being stretched in what we do and think.
Also I have done an emotional test. I got 120 score, it's 91%. My emotional intelligence is good.People who score like I do feel that they have little trouble understanding and dealing with their own emotions and those of others. They generally are able to overcome difficulties in their lives and they are able to control their moods in all but the most trying of times. It’s easy for them to motivate themselves to overcome obstacles and reach their goals. In addition, they find social interactions to be quite easy and fulfilling, for several reasons. They are comfortable allowing themselves to get close with others, and feel comfortable being vulnerable enough to establish intimacy. They also report having an easy time offering support to others; this is likely due to an empathetic nature and a clear mind when it comes to offering good advice.
I think that this test is really interesting and quite right, because I think that everything is true what is written about people who have good emotional intelligence and it fits to me.
And the I have found the list of basic feeling words:
Positive Negative
Comfortable - Uncomfortable
Accepted - Rejected
Acknowledged - Ignored
Appreciated - Unappreciated
Loved - Resentful, Bitter
Lovable - Unloved, Hated
Desirable - Unlovable, Undesirable
Happy - Angry, Sad, Hurt
Aware - Unaware, Confused
Satisfied - Unsatisfied, Frustrated
Supported - Unsupported, Squelched, Thwarted, Obstructed
Encouraged - Discouraged
Optimistic - Pessimistic, Hopeless
Respected - Disrespected, Insulted, Mocked
Safe, Secure - Afraid, Insecure
Peaceful, Relaxed - Tense, Frustrated
Motivated - Bored, Lethargic, Unmotivated
Focused - Lost
Free - Trapped, Controlled, Forced, Obligated
Independent - Dependent, Needy
Confident - Nervous, Worried, Scared
Competent, Capable - Incompetent, Inadequate, Dumb, Stupid
Proud - Guilty, Embarrassed, Ashamed
Worthy, Deserving - Unworthy, Undeserving, Inadequate
Excited, Energetic - Depressed, Numb, Frozen
Fulfilled - Empty, Needy
Validated - Invalidated
Connected - Disconnected, Isolated, Lonely

PSYCHOLOGY

My profession is psychology. I have never thought that I will study psychology, because I enter to this speciality unexpectible.But this speciality become more and more popular. Psychology is very intersting subject, you gain knowledges about people character, personality, problems and what is more you learn how to communicate with people. I remember what one of my friends told me when I said that I am going to study psychology: he said that it was his dream and you can work in many specialities, because you know how to communicate and how to "turn people to you side" if you need that.Now It's much more easier to know personality and to see if he or she is kind and say true to me.
There are many kinds of psychology. For this day I will choose the business psychology...But as I say you never know what will be later..maybe my opinion will choose. I expect that I graduate university and become a good psychology.I know that you have to interest in this subject read many books, magazines and also try to hear as much as I can at lessons.

QUEUE PSYCHOLOGY

A queue is a waiting line. And nowadays queues are very big problem. You can see queues in the supermarkets, airports, toll booths and so on. As you know if you live in a big city your time always is doubled, because half of your day time you spend in the queues. There is some ways how to choose the quickest queue at the supermarket. Choose a queue which is on the outside. The queue that is surrounded by queues can be jumped onto from each side - but a queue on the end can be jumped onto only from one side. Psychologists find that, as the number of people behind increases, the consumer is in a relatively more positive affective state. For example, when people have to wait at the restaurant, waiter can turn the waiting area into a bar, which also adds to revenue as well as occupying time. Nearly everyone has had the experience of choosing a line at the supermarket or airport, and stood there worrying that he had, indeed, chosen the wrong line. As one stands there trying to decide whether to move, the anxiety level increases and the wait becomes intolerable. This situation is covered by what is known as Erma Bombeck’s Law:
“The other line always moves faster.”
Also psychologists find that uncertain waits are loger than known. For example, clients who arrive early for an appointment will sit contentedly until the scheduled time, even if this is a significant amount of time in an absolute sense. However, once the appointment time is passed, even a short wait of, say, ten minutes, grows increasingly annoying.
So, to sum up, I can say that psychologist, supermarkets, banks owners and other, should try to devise new ways how to reduce people anxiety, when they have to queue.